Terms of Service
Terms of Service
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the [Your Company Name] fleet management platform (“Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
2. Eligibility
You must be at least 18 years old and have the authority to enter into these Terms on behalf of your company or organization.
3. Accounts
a. Account Registration
To use the Service, you must create an account and provide accurate and complete information.
b. Account Responsibility
You are responsible for:
- Maintaining the confidentiality of login credentials
- All activities that occur under your account
- Ensuring that your users comply with these Terms
You must notify us immediately of any unauthorized use.
4. Use of the Service
You agree to use the Service only for lawful business purposes.
You may not:
- Use the Service in violation of any law or regulation
- Attempt to gain unauthorized access to the Service or its systems
- Interfere with or disrupt the integrity or performance of the Service
- Reverse engineer, copy, or resell the Service
5. Customer Data
a. Ownership
You retain all rights to data you submit to the Service (“Customer Data”).
b. License to Use Data
You grant us a limited, non-exclusive license to process Customer Data solely to provide and improve the Service.
c. Responsibility for Data
You are responsible for:
- The accuracy and legality of Customer Data
- Obtaining any necessary permissions from employees or third parties
6. Fees and Payment
a. Subscription Fees
Access to the Service is provided on a subscription basis. Fees may be based on factors including, but not limited to, the number of vehicles managed, features enabled, or subscription tier selected (“Subscription Fees”).
All Subscription Fees are billed in advance on a recurring basis (e.g., monthly or annually), as specified at the time of purchase.
b. Billing Cycle and Invoicing
Your subscription will automatically renew at the end of each billing cycle unless canceled in accordance with these Terms.
You authorize us to charge your designated payment method on a recurring basis for all applicable fees. Invoices will be issued in advance of each billing period and will include:
- Recurring Subscription Fees for the upcoming billing period
- Any prorated charges or adjustments from the prior billing period
c. Proration and Mid-Cycle Changes
If you add vehicles, users, or otherwise increase your subscription during an active billing cycle, applicable fees will be prorated based on the remaining time in the current billing period.
Unless otherwise specified, prorated charges will not be billed immediately and will instead be included in your next invoice.
For example, if a vehicle is added halfway through a monthly billing cycle, approximately 50% of the applicable per-vehicle monthly fee will be charged for that billing period and reflected on your next invoice.
We reserve the right, upon reasonable notice, to charge prorated amounts immediately at the time of the change instead of deferring such charges to the next invoice.
Reductions in subscription scope (including removal of vehicles or users) will take effect at the beginning of the next billing cycle and will not result in prorated refunds or credits for the current billing period.
d. Price Changes
We may modify Subscription Fees from time to time. Any changes will take effect at the start of the next billing cycle following reasonable notice to you.
Your continued use of the Service after a price change becomes effective constitutes your agreement to pay the modified fees.
e. Payment Terms
All fees are due in full in accordance with the billing terms provided at the time of purchase.
If payment is not successfully processed:
- We may retry the payment method on file
- We may suspend or restrict access to the Service
- We reserve the right to terminate your account for non-payment
You are responsible for keeping your billing information accurate and up to date.
f. Taxes
All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes, except for taxes based on our net income.
g. No Refunds
Except as expressly stated in these Terms or required by law, all fees are non-refundable.
This includes:
- Partial billing periods
- Unused subscriptions
- Downgrades during an active billing cycle
h. Disputes
If you believe you have been billed in error, you must notify us within thirty (30) days of the invoice date. Failure to do so will be deemed acceptance of the charges.
i. Suspension for Non-Payment
We reserve the right to suspend access to the Service if your account becomes delinquent. Access will be restored upon payment of all outstanding amounts.
We are not liable for any data loss or business interruption resulting from suspension due to non-payment.
7. Service Availability
We strive to keep the Service available at all times but do not guarantee uninterrupted access.
We may:
- Perform maintenance
- Modify or discontinue features
- Update the Service at any time
8. Termination
a. By You
You may stop using the Service at any time.
b. By Us
We may suspend or terminate your access if you:
- Violate these Terms
- Fail to pay fees
- Use the Service in a way that creates risk or harm
9. Data Upon Termination
Upon termination:
- Your access will be disabled
- Your data may be deleted after a reasonable retention period
You are responsible for exporting your data before termination.
10. Intellectual Property
The Service, including all software, design, and content (excluding Customer Data), is owned by [Your Company Name] and protected by intellectual property laws.
You are granted a limited, non-transferable license to use the Service.
11. Third-Party Services
The Service may integrate with third-party services. We are not responsible for their functionality or practices.
12. Disclaimer of Warranties
The Service is provided “as is” and “as available.”
We do not guarantee that:
- The Service will be uninterrupted or error-free
- The Service will meet your specific requirements
13. Limitation of Liability
To the maximum extent permitted by law:
VisoFleet LLC shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
14. Indemnification
You agree to indemnify and hold harmless VisoFleet LLC from any claims arising out of:
- Your use of the Service
- Your Customer Data
- Your violation of these Terms
15. Governing Law
These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.
16. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms.
17. Contact Information
If you have questions about these Terms, contact us at:
Email: visofleet.com/contact
Company: VisoFleet LLC